FAQ's
For More Info
If you have more questions, please see the Help Center.
There are more topics covered in greater detail there.
- Does it cost the recipient to receive messages?
- How much does it cost to send a message?
- Do credits expire?
- Do you get free messages?
- What countries can you send messages to?
- A message I sent was not received. Why?
- How do I register?
- Is it possible to delay sending the message?
- What is a multi-user account?
- How do you send an SMS from email?
- How do you receive replies back to an email address?
1. Does it cost the recipient to receive messages?
To the recipient, an SMS message sent via the web is identical to that sent via a mobile phone.
In most countries around the world it does not cost anything to receive a text message. There are a few exceptions, most notable the USA.
2. How much does it cost to send a message?
Messages can be purchased in "packages". The bigger the package, the less the cost per message is. Should you wish to purchase more than 5000 credits, please contact us to arrange payment.
Here is a table that lists the price per message. SMS messages can be purchased in "packages". The bigger the package, the less the cost per message is. Should you wish to purchase more than 5000 SMS messages, please contact us to arrange payment.
Please select the currency you wish to view in the drop-down menu.
Select your currency:
| Packages | Package Cost | Cost Per Message | |
|---|---|---|---|
| 200 | messages | $22.75 | $0.114 |
| 500 | messages | $54.60 | $0.109 |
| 1000 | messages | $104.65 | $0.105 |
| 2000 | messages | $200.20 | $0.100 |
| 5000 | messages | $477.75 | $0.096 |
3. Do credits expire?
No. Credits will never expire if you login to your account at least once every 6 months. There are several reasons why we have to make this condition. We have to comply with normal accounting rules and cannot keep "dead" accounts in our databases forever.
4. Do you get free messages?
smsGeezer is not a free SMS service provider. You get 3 free messages when signing up for an account to allow you to see how smsGeezer works.
We cannot provide free SMS because ultimately it does cost money to send messages. From time to time you may come across web sites that claim to offer free SMS but ultimately someone has to pay. Usually these sites will try and subsidize the cost of sending messages by exposing you to advertising or putting your email address on mailing lists.
smsGeezer does not subsidize messages by exposing you to advertising or selling your email address to spammers. We are very much against that.
5. What countries can you send messages to?
The short answer is most! smsGeezer has coverage in 588 networks in 182 countries. For a details list of networks covered by smsGeezer, please visit our coverage page.
6. A message I sent was not received. Why?
There can generally be a number of reason for this. We have to rely on many different mobile phone networks to deliver the messages. These mobile phone networks run well most of the time, and messages come through promptly. We have witnessed occurrences where it has take up to 4 hours for a message to come through. So maybe it is still on its way.
Please note, there are occasionally problems sending to people that
are on one particular network but originally got their phone number
from another network. This is what is known as a "ported" number. Should
you have problems receiving messages because of this, please contact
us with the number and we will try and send it differently.
Obviously we cannot always blame the mobile phone network. It could
be us!. We are trying our hardest to make sure that everything is running
100% of the time. Regardless, if there are problems, please contact
us.
7. How do I register?
Go to: http://smsgeezer.com/web/login.php?stage=register
- Enter in the 5 digit number displayed above the form (this for security purposes).
- Enter in your details. Upon submitting this form, an SMS message will be sent to your mobile number. Included in this is an “activation code”.
- If you are not already there (you will be redirected after submitting the first form), go to: http://www.smsgeezer.com/web/register.php?stage=activate
- Enter in the required information. Once you submit this form, you will have activated your account and logged in for the first time.
8. Is it possible to delay sending the message?
Yes. Please click on the "Advanced Options" button below the "To" field
(in the "Compose" tab). Here you can set a delay on a message, or schedule
for a message to be sent at a certain time.
Please note, once submitted, you cannot cancel a pending message. Please also
note, if you schedule a time to send a message, the time will be based on the
time on your computers clock. If this is wrong, so will the time the message
is sent.
9. What is a multi-user account?
You may add other users to your account so that they can send messages though smsGeezer using your credits.
By adding users to you account you be come their "account administrator". You will be able to view their sending statistics and send messages from their approved "froms".
To add users to your account, go to the 4th tab in the "Account Settings" section (visible when you are logged in).
If you are have joined someone else's account you are classified as a "multi-user". You cannot add others to your account if this is the case.
10. How do you send an SMS from email?
You must send an email in the following format:
- The "to" address must be <phone number>@smsgeezer.com (e.g. 0400000000@smsGeezer.com)
- The subject must be <your mobile number in international format>:<your smsGeezer password> (e.g. 61400123456:password)
- The first line of the email body must contain your message. If you press enter (or return), everything after that will not be included. Also note that only the first 160 characters of your message will be sent.
Click for more detail on how to send an SMS from email.
11. How do you receive replies back to an email address?
Once you are logged in to your account, in the "compose message" tab the "reply to" drop down allows you to enter in an email address. Enter in your email address here.
For the "reply to email" function to work, smsGeezer has a "bank" of mobile phone numbers, and your message will be sent out from one of these numbers. We record the number you sent the SMS too, your email address, and store these in a database. Once a one of our bank of numbers receives a response, the database is queried and if there is a match an email will be sent to you with the message.
Click for more detail on how to receive SMS replies to your email.